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BSB41004 Certificate IV in Business (Frontline Management)

Requiring 8 units for the qualification, consisting of 5 specialist units and 3 extra units from the list below.

 

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Competency is required in all 5 of the following specialist units:

BSBFLM403B Implement effective workplace relationships
BSBFLM405B Implement operational plan
BSBFLM412A Promote team effectiveness
BSBCMN402A Develop work priorities
BSBCMN411A Monitor a safe workplace

Select 3 units from the following list, of which at least 1 unit must be a Frontline Management unit (i.e. must include BSBFLM in the unit code):

BSBFLM406B Implement workplace information system
BSBFLM409B Implement continuous improvement
BSBCMN404A Develop teams and individuals
BSBCMN410A Coordinate implementation of customer service strategies
BSBCMN412A Promote innovation and change .
BSBCMN413A Implement and monitor environmental policies
BSBCMN416A Identify risk and apply risk management processes
BSBCMN419A Manage Projects
BSBEBUS403A Communicate electronically
BSBEBUS409A Lead and facilitate e-staff

 



 

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