Competency
is required in all 5 of the following specialist units:
BSBFLM403B Implement effective
workplace relationships
BSBFLM405B Implement operational plan
BSBFLM412A Promote team effectiveness
BSBCMN402A Develop work priorities
BSBCMN411A Monitor a safe workplace
Select 3 units from the following
list, of which at least 1 unit must be a Frontline Management
unit (i.e. must include BSBFLM in the unit code):
BSBFLM406B Implement workplace
information system
BSBFLM409B Implement continuous improvement
BSBCMN404A Develop teams and individuals
BSBCMN410A Coordinate implementation of customer service strategies
BSBCMN412A Promote innovation and change .
BSBCMN413A Implement and monitor environmental policies
BSBCMN416A Identify risk and apply risk management processes
BSBCMN419A Manage Projects
BSBEBUS403A Communicate electronically
BSBEBUS409A Lead and facilitate e-staff |