Managing Change - The Human Impacts

1 day course

This one-day practical workshop covers how to face challenges of change head-on, set realistic organisational/workgroup goals and targets that facilitate the early adoption of changes by your work teams and review the implemented changes for further innovation and improvement.

This workshop will provide you with the knowledge and skills to ensure that you become a more effective change manager, and one that understands the effects of change on your staff.

Learning outcomes
• Identify and develop opportunities for improved work practices
• Lead team to foster innovative work practices
• Facilitate commitment to workplace change
• Monitor and evaluate change

Content includes
• understand and manage people through change
• recognise trouble spots and common errors
• deal with the resistance of individuals and groups
• negotiate and develop the new work arrangements as required
• see change it as an opportunity

Designed for
All managers and people working at the frontline of an organisation

Relationship to competency standards
BSBCMN312A Support Innovation and Changes
BSBCMN416A Identify Risk and Apply Risk Management Processes
BSBCMN412A Promote Innovation and Change

Qualification pathway
All Outsource Services course lead to full qualification outcomes at Cert III, IV and Diploma Levels